Terms & Conditions

SESSION POLICIES 

All sessions are intended to support personal and spiritual growth.  

Information provided during sessions should not be used as a substitute for medical advice; always consult a medical practitioner. Any use of information provided within the session is at the client’s discretion and risk. Neither Neelma Sharma can be held responsible for any loss, claim or damage arising out of the use, or misuse, of the suggestions made, the failure to take medical advice or for any material suggested on third party websites. 

You are responsible for the time and date of your session. Please note that our system will offer you Neelma’s availability based upon your selected time zone. All sessions will take place face to face, over the phone, zoom or skype and therefore it is important to acquaint yourself with this application if you are unfamiliar. 

You are welcome to record your session. It is considered for personal use only. 

If you are late for the session Neelma will do her best to honour your time but sadly cannot go over the time allocated for your session due to her schedule. 

If you feel the session is not working for you or is not what you expected, you have every right to call it to an end. We invite you to know this within the first 15-20mins of the session and a full refund will be offered. If you do not say anything at the time Neelma Sharma cannot offer a refund at a later time. 

Neelma Sharma follows a strict cancellations policy. For sessions cancelled with 72 hours advance of the session a full refund will be given. For cancellations within 48 hours an alternative time will be offered and for cancellations within 24hours a partial refund will be offered. However, as a service dedicated to growth will take each situation into account. 

Sessions purchased through www.NeelmaSharma.com 
The 100% cost payment is required at the time of booking/ enrolling for all sessions and products purchased through our website.There are no refunds if you need to cancel an appointment for any reason, as replacement clients for your appointment are not always possible. However, if Neelma can fill your reserved time with another client, she will always attempt to. If this happens, she is happy to offer you a credit for the same value, which you can use with her at some other time.  

Neelma Sharma Liability Policy 

Limitation of Liability: Under no circumstances, including, but not limited to, negligence, shall Neelma Sharma will  be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, personal damage to self, others, loss of assets, or profit, arising out of the use, or the inability to use the products or services advertised we offer. Neelma Sharma is not responsible for any liability, or damage a client may incur whilst attending a life coaching or a healing session, or any of the other services we provide, or as a result of actions taken or mis actions, nor do we accept any responsibility for the information imparted in a healing session or life coaching session or any of the other services we provide. Clients must take full personal responsibility for their usage of the information provided. Neelma Sharma gives no warranty on the choice of products or services you make. Full details are displayed on our web site as to what the item will entail. If for any reason you are not happy with your selection this remains your responsibility. 

SITE POLICIES 

Information provided on this website or blogs should not be used as a substitute for medical advice; always consult a medical practitioner. Any use of information provided within this website or blog’s is at the client’s discretion and risk. Neelma Sharma can not be held responsible for any loss, claim or damage arising out of the use, or misuse, of the suggestions made, the failure to take medical advice or for any material suggested within this website, blog or on third party websites. 

STORE POLICY 

Privacy 

Neelma Sharma not store credit card details, nor do we share customer details with any third parties. Please see our Privacy Policy below for more information. 

PRIVACY POLICY 

Your privacy is extremely important to Neelma Sharma. This privacy statement provides information about the personal information that we collect, and the ways in which we use that personal information. 

What information do we collect? 

When placing an order or filling out a form on our site, as appropriate, you may be asked to enter your name, postal address or email address. You may, however, visit our site anonymously. 

What do we use your information for? 

Any information we collect from you may be used in the following ways: 

To personalize your experience. Your information helps us to better respond to your individual needs. 

To improve our website. We strive to improve our website offerings based on the information and feedback we receive from you. 

To improve customer service. Your information helps us to more efficiently respond to your customer service requests and support needs. 

To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer. 

To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, as well as timely company news and announcements regarding related products and services. Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email. 

To administer a contest, promotion, survey, or other site feature. 

How do we protect your information? 

Neelma Sharma implements a variety of security measures to maintain the safety of your personal information. 

Do we disclose any information to outside parties? 

Neelma Sharma will not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses. 

Third Party Links 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline. 

Your Consent 

By using our site, you consent to our Privacy Policy. 

Changes to our Privacy Policy 

If we decide to change our Privacy Policy, we will post those changes on this page. This policy was last modified on 01/02/2023.

Contacting Us 

If there are any questions regarding this Privacy Policy you can write to us via email NeelmaSharma@outlook.co.nz